Today is 2 weeks since I moved to a new place. Finally settled down (well, not all my stuff is unpacked), I will slowly. I missed only 1 box.
The house is a bit old, and when I moved, it's not cleaned properly, so we need to do some cleaning. No internet (finally have one after one week, last week), and we still have one big issue, we have 2 bathrooms, one without shower. So, the owner will need to install one. I hope immediately.
So, the day I moved is 1st of August, and it's a workday. I scheduled 9 - 10 am move using a company called Cheap Movers Singapore. I searched for mover company online and they seems to have a decent reviews (just not that many, caution!). So I contacted the person (seems to be reliable). She quoted 100 SGD for all my stuff (which I thought not so much). My other housemate use Lalamove, which I saw the reviews are so bad. But turned out the person is quite decent and have a good attitude. After I said ok to use them, I just realized, it's not actually called Cheap Movers Singapore - it's Tip Top Movers. (different name, also caution!). I did ask, and the person just said, it's their subcontractor.
The company also said they will lend me boxes. So the day when they supposed to come with the boxes (I only borrowed 5 boxes), they mentioned around 3-5 pm, that's why I stayed and work from home. That day they were late and reached my place only 7 pm. (This is totally bad sign! and it's not the actual move yet!!!!). The day of moving, I msged the person at 9 am, and he said "Mover is on the way" (Lies!, all lies! I don't appreciate people lying or doesn't appreciate people's time!) at 10 am, somebody called me and said "I will be there before 10.30 am", by 10.20 am, I called the person and he said, "oh, I will be there in 15 mins. I'm on the road now", after 15 mins, nothing happen and I called again (of course), he said "I told you I will be there in 15 mins ma?" Excuse me! Now is pass 15 mins that's why I called you?. In the end, he reached my place at 11 am. 1 hour from the max limit. - also, I booked 9 am - does that mean he was late by 2 hours?
I went into the same truck as my items, he apologized about being late, but also asked for more money because I have more items than what I was quoted. I don't feel like paying for any service at all to be honest, but I add in 20 SGD - because I have no choice. But seriously, in the receipt was 100 SGD, and I paid more - so where does the 20 SGD goes to? His own pocket. sure. and the worse, in the truck, there is a lady- which I suspect is his girlfriend and she hugged him when he's driving. So unprofessional. I gave bad reviews on Google, only for them to reply, sorry for the inconveniences, we will try to improve our service.
During the ride, he was called by several other people (which supposed to be customers, and the office), they all complained because his being not on time (of course). I was surprised in Singapore still have this kind. I thought people are always punctual. It seems that they accept too many jobs out of their capacity, and what happened next? Surely they cannot cope with it. I regret engaging this company and would not recommend to anybody. Lalamove is similar like Grab I think. (sometimes you get good driver/bad driver, and there is no ratings showing), but my friend has a good experience with the person.
Things to note:
1. Find a company with a lot of reviews (ridiculously a lot)
2. Or find a person with other people recommendation (they will work better)
3. More expensive doesn't necessarily better